Banca de QUALIFICAÇÃO: LARYSSA RIBEIRO OLIVEIRA

Uma banca de QUALIFICAÇÃO de MESTRADO foi cadastrada pelo programa.
STUDENT : LARYSSA RIBEIRO OLIVEIRA
DATE: 22/03/2024
TIME: 14:00
LOCAL: Remoto
TITLE:

Combining theory and practice: A proposed approach for identifying and specifying requirements in electronic government systems

 

KEY WORDS:

E-government Systems, Requirements Engineering, Quality Standards

 

PAGES: 46
BIG AREA: Ciências Exatas e da Terra
AREA: Ciência da Computação
SUMMARY:

E-government refers to using information and communication technologies to improve the delivery of information and services by governments to their stakeholders. Through innovations, government organizations can deliver public services digitally, engage citizens more effectively in producing and providing the services, and improve public service efficiency. Designing high-quality e-government services that comply with the needs and wishes of citizens is a challenge. Thus, a user-centered design approach is an essential point in this context. This approach should include activities that deal with the evaluation of prototypes and, more importantly, activities deployed during the requirements engineering (RE) stage, such as adopting best practices, documentation standards, and adherence to quality standards. Given the various studies and the relevance of RE for E-government portals, this paper presents a systematic mapping to discuss the state-of-the-art. We reviewed 36 studies from the IEEE Xplore, ACM Digital Library, and Science Direct databases. Based on our revision, we discuss characteristics of studies such as publication venues, contributions of RE for e-government portals, quality attributes, challenges, and empirical evaluations.

COMMITTEE MEMBERS:
Presidente - 2021852 - THIAGO DAMASCENO CORDEIRO
Interno(a) - 2943096 - DIEGO DERMEVAL MEDEIROS DA CUNHA MATOS
Externo(a) à Instituição - ALINNE CRISTINNE CORREA SOUZA - UTFPR
Externo(a) à Instituição - EDNA DIAS CANEDO