Banca de DEFESA: JOÃO RODRIGO SANTOS FERREIRA

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : JOÃO RODRIGO SANTOS FERREIRA
DATE: 26/02/2021
TIME: 09:00
LOCAL: Web conferência
TITLE:

Active transparency of information mediated by electronic social networks: parameters of quality of use in Brazilian State Public Ministries

KEY WORDS:

Access to information. Social networks. Active transparency. State Public Ministries - Brazil.

PAGES: 150
BIG AREA: Ciências Sociais Aplicadas
AREA: Ciência da Informação
SUMMARY:

Active transparency requires public bodies and entities to disclose information of general or collective interest without being provoked. The effectiveness of this process is based on the adequacy of the information services provided to the current normative instruments and to some specific quality evaluation parameters. This research analyzed the active transparency of information mediated by electronic social networks in the context of the Brazilian State Public Ministries (SPM). Operationally, for the fulfillment of specific objectives, the main electronic social networks used by SPM in providing information were identified; parameters for assessing the transparency of information mediated by these networks were raised; Based on these parameters, the conformity of the information services mediated by the selected social networks to the desirable criteria of transparency was evaluated; and a table of references for information services mediated by electronic social networks was indicated based on the definition of specific parameters within these institutions. The research was characterized, in terms of objectives, approach and data collection procedures, respectively, as descriptive, quantitative and qualitative and documentary. The research universe comprised Brazilian SPM. The intentional sample, in turn, included five ministerial units distributed in the five Brazilian regions. To this end, direct documentation was used, more precisely the search for documents and information made available on the main electronic social networks, Facebook, Twitter and Instagram, of the selected institutions, during the months of September, October and November 2020. The documentary survey was carried out with support in a script for the collection, classification and systematization of directly observable data. As a result, it was possible to organize and prepare them for subsequent collation with the previously defined evaluation parameters based on internal regulations and specific legislation. In the systematization of the data, tables were produced to view the analyzed items and reports with discussions about active transparency mediated by electronic social networks in each of the ministerial units. The analysis and discussions highlighted the current situation of transparency mediated by electronic social networks in SPM. The research confirmed the understanding that social networks make up this framework of infocommunication tools used in the transparency process, as they have the necessary characteristics for this purpose, and revealed that, in isolation, they would not reach the level of legal, normative and socially required complexity information services linked to administrative transparency. With that, the understanding of the use of electronic social networks was obtained as an integrative tool in the framework of active information transparency in ministerial units, in order to contribute to the panorama of research in the information and institutional field.

BANKING MEMBERS:
Presidente - 1323823 - EDIVANIO DUARTE DE SOUZA
Interno - 1916802 - ANDREW BEHEREGARAI FINGER
Interno - 1716190 - RONALDO FERREIRA DE ARAUJO
Externa à Instituição - EDILENE MARIA DA SILVA - UFPE
Externo à Instituição - RODRIGO MORENO MARQUES - UFMG