THE INFLUENCE OF ADMINISTRATIVE INTERCURRENCES ON LITIGATION DEMANDS IN A UNIVERSITY ATTORNEY'S OFFICE - AN ANALYSIS OF SERVICE QUALITY MANAGEMENT
Judicial litigation in the public service; judicial dynamics in higher education institutions; Quality management.
The Public Administration, in charge of realizing collective rights, protecting individual rights, and intervening in the social and economic order to guarantee social peace, sometimes integrates conflict relations in the Judiciary, where it must exercise its right of defense, protecting its actions before individuals, or even before other spheres of government. The exercise of the right of defense, which involves matters of public interest, takes the form of an effective “duty of defense”, is presented to the Judiciary through the person who exercises the judicial representation of the body or entity, as a rule a public prosecutor, who structures its manifestation with support from the information and pronouncements provided by the administrative area of the body or entity, as this is, in fact, closer to the matter being brought before the court, as well as being the area responsible for giving effect to the determinations addressed to the body or entities. The study on screen addresses the quality of the response dynamics of the admissible within the scope of the Federal University of Alagoas in order to ensure, directly or answered, that this response occurs in time and compensated, avoiding costs resulting from the application of fines for non-compliance , judicial defeat by default due to the non-demonstration of the university or even due to lack of information, making the entity's defense precarious.